~WHEN CAN I EXPECT MY RIBBON TO SHIP?
Order will ship in 3 -5 business days.
Step 1. Order
Step 2. Mockup Approval
Step 3. Print Policy Approval and Signature
Step 4. Print and Deliver
~WHAT IF I'M IN A RUSH?
Please let us know and we'll do our best to rush your order.
~WILL I GET A PROOF BEFORE FINAL PRINT?
If you would like a proof, please select this option. We will email a digital mockup of your design. Once approved, we will send our print policy for your signature with the actual print.
~CAN YOU HELP ME WITH MY DESIGN?
Of course, please reach out with any questions or help that you need, we can offer suggestions on design and placement.
~I HAVE MY OWN LOGO OR ICON?
If you would like a different icon or custom logo, please reach out to us that's our specialty! CONTACT US here to get started.
~WHAT IF I HAVE MY OWN FONT?
No problem, let us know the name of the font and we'll do our best to find it, or you can send us the file.
~CAN I COMBINE MY LOGO WITH CUSTOM FONT?
Absolutely, add your message then select the font. Leave any other instructions in the design comment box, e.g. logo + Happy Holidays + icon.
~CAN YOU PRE CUT MY RIBBON BROFRE SHIPPING?
Yes, absolutely. Please let us know if your ribbon is for our changeable ribbon gift boxes and we can cut it for you. You will get 62 ribbons from 1 roll of 50 yards at 29" each.
~IS THE RIBBON WASHABLE? CAN IT BE CUT AND USED FOR CLOTHING LABELS?
Our ribbon and print are water-resistant. They are NOT washable and are meant to be used for decorative purposes only.
~I'M UNSURE ABOUT THE RIBBON COLOR, CAN I GET A SAMPLE?
Please contact us for a color sample before you place your order. If you are working on a special project and need a color not shown, let us know and we'll do our best to find it.
~WHAT IS THE DIFFERENCE BETWEEN SINGLE AND DOUBLE FACE SATIN RIBBON?
Double face satin has a smooth, glossy finish on both sides, while single face satin has a shiny finish on one side and a matte finish on the other. Double-face satin is softer and more luxurious.
~WHAT KIND OF RIBBON DO YOU USE?
We only use finished/woven edge double face satin ribbon.
~CAN YOU PRINT ON BOTH SIDES OF THE RIBBON?
Typically we only print on one side. Our satin ribbon is finished on both sides and can be double printed if desired. Contact us for a quote. Starting at + $40.00.
~WHAT IS YOUR RETURN POLICY?
Once the print policy has been approved and signed, all sales are final on our custom ribbon orders.
Please be sure to check grammar and spelling before checkout and on final print policy.